If you want to secure your cash application on your mobile device then you need to create a passcode, to do so, users need to check their device’s general settings. Just check your mobile device manual settings and if you are unable to get the proper solution then can go with Cash App Support.
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Steps to contact Cash App Support through the App-
Tap the profile icon on your Cash App home screen
Scroll down and tap Cash App Support
Tap Something Else
Navigate to your issue
Tap Contact Support
This may help you,
Rachel Gomez